CrediScout (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CrediScout mobile application (“Application”).
By using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.
The Application is operated from India. If you access the Application from outside India, you consent to the processing and transfer of your information in accordance with applicable laws.
We do not knowingly collect or solicit information from individuals under the age of 18. If we become aware that such data has been collected, we will take steps to delete it promptly.
We may collect the following categories of information:
Name
Phone number
Email address
Employee ID
Customer-related details entered into the Application
Device model
Operating system
IP address
Device identifiers
Application usage information
We collect precise location data (latitude and longitude) from the device when required for operational purposes.
This may include:
GPS-based location
Network-based location
Location access is requested through device permissions and is necessary for field verification features.
We use the collected information to:
Provide and maintain our services
Authenticate users
Verify field officer visits
Prevent fraud or false reporting
Improve application performance
Maintain compliance and audit records
Comply with legal and regulatory obligations
We do not use collected data for advertising purposes.
CrediScout collects and processes device location strictly for operational verification purposes.
Location data is used to:
Retrieve the device’s live latitude and longitude
Match the field officer’s location with the registered customer’s location
Verify the physical presence of the field officer at the customer site
Prevent fraudulent or remote check-ins
Embed and print latitude and longitude coordinates directly on captured images as proof of visit
Maintain official verification and compliance records
Location data is collected only when the verification feature is used.
Location data is not used for advertising or marketing.
We do not sell, rent, or trade location information.
If you disable location permissions, certain features of the Application may not function properly.
The Application may request access to the device camera to:
Capture images during field visits
Embed latitude and longitude coordinates on captured images
Maintain verification and audit records
Captured images are stored securely for operational and compliance purposes.
CrediScout does not sell your personal information.
We may share information only:
With authorized company personnel
With concerned clients/customers for verification purposes
With trusted third-party service providers for hosting, technical, or operational support
When required by law, regulation, or legal process
To protect our legal rights or prevent fraud
All third-party service providers are required to maintain the confidentiality and security of the data.
We retain personal and location data only as long as necessary for:
Operational needs
Legal and compliance requirements
Fraud prevention
Dispute resolution
Location data embedded in images forms part of official verification records and is retained as required for business or regulatory purposes.
We implement appropriate technical and organizational measures to protect your information against:
Unauthorized access
Loss
Misuse
Alteration
However, no electronic storage or transmission system is completely secure.
Subject to applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
CrediScout does not knowingly collect personal information from individuals under 18 years of age. If such information is identified, it will be deleted promptly.
CrediScout respects the intellectual property rights of others.
If you believe that any content available through the Application infringes your copyright, please notify us with relevant details including identification of the copyrighted work and your contact information.
Designated Contact
Mr. Gaurav
Attn: Faiz Alam
610, Site-1, Vikas Puri
New Delhi – 110018
Email: Faiz.Alam@brightoindia.com
We may remove or disable allegedly infringing content upon receiving valid notice.
We reserve the right to suspend or terminate access to the Application at our sole discretion, without notice, for violations of applicable laws or misuse of the Application.
CrediScout reserves the right to modify, suspend, or discontinue the Application at any time without prior notice. We are not liable for any interruption, delay, or unavailability.
This Privacy Policy and your use of the Application are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.
Before initiating legal proceedings, parties agree to attempt informal resolution for at least 60 days.
If unresolved, disputes may be resolved through arbitration in Delhi, India, in accordance with applicable arbitration laws.
The Application is provided on an “as-is” and “as-available” basis. CrediScout disclaims all warranties to the fullest extent permitted by law.
If you have questions regarding this Privacy Policy, please contact:
Name of the Corporate – Brighto Credit Information Private Limited
Corporate Address – 610, Site-1, Vikas Puri, New Delhi-110018
Corporate No- 011-49872732
Email: Faiz.alam@brightoindia.com